Partners could use this endpoint to generate and create a new claim. Qoala will validate and make sure the policy is claimable. Qoala will share the claim number in the response and if needed could also notify the partner via callback Integration.

List of Claim Status

Status CodeClaim Status (Subject)Description
CLAIM_INITIATEClaim initiatedWhen the claimer successfully submitted a claim
QOALA_CLAIM_APPROVEClaim received by QoalaQoala approved the claim
QOALA_CLAIM_REJECTClaim rejected by QoalaQoala rejects the claim
INSURANCE_CLAIM_APPROVEClaim approved by InsuranceInsurance approved the claim
INSURANCE_CLAIM_REJECTClaim rejected by InsuranceInsurance rejected the claim
INSURANCE_CLAIM_PAIDClaim paid by InsuranceClaim already paid by insurance
INSURANCE_CLAIM_WAITING_PAIDClaim Waiting paidClaim already approved by insurance and waiting for paid

Each status code corresponds to a specific claim status, providing information about the state of the claim in the system.

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